Premier Inn Premier Inn Pontypool

The hotel provided great service with friendly staff available to assist me during my business trip. the location was very convenient, with easy access to public transportation and nearby restaurants. I also appreciated the option to order breakfast rather than having it sit under a heat light.

The quality of the room could have been improved. the decor and furniture looked dated and in need of an update.

This budget hotel is conveniently located near various attractions, making it easy to travel to nearby places of interest. For those wanting to relax, the Harvester beer garden is a great spot with sun parasols to provide shade. the hotel is just a stone's throw away from the picturesque Pontypool park, allowing guests to enjoy the lovely surroundings. With clean rooms, comfortable beds, and friendly staff, it's a hassle-free staycation. the breakfast is cooked fresh and receives high praise, making it an ideal way to start the day.

Some guests have reported occasional issues with the card machine, which should be addressed promptly.

The hotel's location was perfect for our Christmas getaway. We loved being close to the hospital where we visited our terminally ill relative. The staff were also very friendly and helpful, making us feel welcome throughout our stay. Plus, the complimentary breakfast was a nice touch that added value to our experience.

Our room was not up to par. The cleanliness left much to be desired, with dirty toilets and holes in the towels.

This hotel really impressed me during my stay. the staff were incredibly welcoming and friendly, going out of their way to ensure I had a great experience. The attention to detail throughout the hotel was evident, with spotlessly clean rooms and comfortable beds that provided a fantastic night's sleep. The basic amenities in the rooms were all in good condition, including the well-maintained showers. Additionally, the location of this hotel was convenient for both business and leisure travelers, with easy access to major roads and attractions.

All aspects of my stay exceeded my expectations.

This hotel offers great value for money, with affordable prices and attention to detail. The staff are friendly and provide excellent service, ensuring a comfortable stay. The rooms are equipped with good facilities, including a refreshing shower. The breakfast here is a standout, with individually cooked hot options prepared to a high standard.

All was satisfactory, no improvements needed.

The hotel offers excellent value for money, with rooms available at a very reasonable price. The attention to detail is evident throughout, with everything feeling new and spotlessly clean. The staff are extremely friendly, providing a great welcome and attentiveness throughout the stay. The breakfast is a standout feature, with a variety of hot options individually cooked to a high standard.

All aspects of this hotel were satisfactory.